Dea Sandals Capri is operated by 16253288 Canada Inc. for any business inquiry please reach info@deasandals.ca.

As each pair of Dea Sandals is custom-made to order, we do not accept cancellations or returns. However, if you receive an incorrect or defective item, please contact us within 7 days of receipt to arrange a replacement. Ensure you consult our sizing guide before placing your order to select the correct size. 

You can contact us at info@deasandals.ca. Please note that returns will need to be sent to the following address: 

Via Aga Khan, 1 Promenade du Port 07021 Porto Cervo (SS) Italy

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 5-7 business days for Canada and 7-10 business days for the United States.

Note that deliveries are operated by FedEx and coming from our shop in Italy.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!